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Bridge

Developers

Integrate Bridge with your systems.

The Bridge REST API and webhooks connect conversations with your CRM, your automation platforms and your own applications.

Read the docs API reference

  • REST API

    Push data into Bridge: create or update contacts, start conversations, post messages and look up internal users, channels and custom attributes.

  • Webhooks

    Receive real-time events about contacts, tasks, calls and their transcripts, meetings, emails and conversation summaries. Every event is signed so you can verify where it came from.

  • Lead Capture

    Register leads from your landing page and open a WhatsApp conversation with them automatically.

  • AI agents

    Start outbound conversations with LeadScout or with an agent, and request a handoff to your team when needed.

Key facts

Host
https://api-connect-us.bridge.new
Authentication
API key in the x-api-key header, generated by an administrator in the Bridge console
Rate limit
50 requests every 5 seconds per workspace
Errors
Codes in the BRIDGE_<DOMAIN>_<NNNN> format
Spec
OpenAPI

For coding assistants

The docs publish a read-only MCP server at https://docs.bridge.new/mcp and an index at https://docs.bridge.new/llms.txt, so your assistant answers from the published contract.

claude mcp add --transport http bridge-docs https://docs.bridge.new/mcp
How to connect your assistant →

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Let's review your sales follow-up, your customers' experience and the productivity opportunities with Bridge.

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