Turn the inquiry into an experience worth coming back to.

Connect reservations, front desk and events with each customer's preferences and agreements.

The process

1
Quote
Dates, guests and preferences are ready to prepare the quote.
Guest
Two adults and a child, December 12 to 15, with a sea view.
LeadScout
Logged dates, guests and room preference.
Next step
Reservations sends the quote.
2
Request during the stay
The front desk checks preferences and agreements before replying.
Guest
Is a later check-out possible on Sunday?
Bridge
Request logged for the front desk.
Next step
The front desk replies according to availability and conditions.
3
Corporate event
Events coordinates with sales and reservations from the same history.
Customer
We need a room for 40 people after the 15th.
FrontDesk
Routed the inquiry to the events team with the summary.
Next step
Events prepares the proposal.

In the reports

Which ads generate bookings and events
Quotes by stage
Requests during the stay and how they were handled

Explore the reports

app.bridge.new

Team performance report in Bridge: opportunity progress and follow-up by advisor

Industry questions

Do reservations, front desk and events see the same information?

Yes, according to the configured permissions, each team checks the preferences and agreements in the history.

Does Bridge confirm availability?

No. Availability is confirmed by the hotel team.

Other industries

Let's talk about making every relationship more profitable.

Let's review your sales follow-up, your customers' experience and the productivity opportunities with Bridge.

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