A home is sold over months of conversations. Make each one move it forward.
Keep the buyer's journey moving from inquiry and visit to signing, handover and after-sales.
Book a meetingTeams that manage their relationships with Bridge
The process
- 1
Preferences and visit preparation
The buyer's preferences and the proposed visit are available to the advisor.
- Customer
- I'm looking for a 3-bedroom apartment. Can I visit the show unit on Saturday?
- LeadScout
- Logged the property type and the proposed date.
- Next step
- The advisor confirms the visit.
- 2
Documents and closing
Documents, requirements and signing dates are checked in the same history.
- Customer
- I have the bank's pre-approval letter.
- Bridge
- Document attached to the buyer's history.
- Next step
- The team confirms requirements and signing date.
- 3
Requests after handover
After-sales logs and follows requests with the context of the sale.
- Customer
- There is a leak in the bathroom. Photo attached.
- ServiceDesk
- Warranty request logged with the buyer's photo.
- Next step
- After-sales assesses the request under the warranty terms.
In the reports
- Which campaigns bring buyers who reach the visit
- Buyers by stage: visit, documents, signing
- After-sales requests and their follow-up
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Industry questions
What happens if a buyer's advisor changes?
The new advisor reviews the full history and continues from the last agreement.
Does after-sales know what was agreed in the sale?
Yes, according to the configured permissions, after-sales checks the purchase terms before replying.
Other industries
- AutomotiveA lead from an ad that reaches the test drive and comes back for service.
- Banking and financial servicesAn executive serving their client on the institution's channels.
- InsuranceA policyholder who gets a quote, reports a claim and renews with the same advisor.
- EducationAn applicant who arrives from a campaign and moves toward enrolment.
- HospitalityA booking inquiry that ends in a corporate event.
Let's talk about making every relationship more profitable.
Let's review your sales follow-up, your customers' experience and the productivity opportunities with Bridge.
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