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Bridge

Platform

Conversation, follow-up and management, connected.

Work with each customer's context and use the reports to support the team, get more from your leads and improve service.

Select a capability to see it in the app.

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Bridge chat inbox with a buying committee conversation

Reports

Reports on ads, leads, advisors and AI agents.

Each view answers one concrete management question.

Ads and sales

Decide which ads to invest in based on the sales they generate.

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Sales and marketing report with lead sources and the conversion funnel

Lead progress

Spot the stage where leads stall.

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Sales and marketing report with the LeadScout funnel

Follow-up by advisor

Identify which opportunities need the team's support.

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Team performance report

AI activity

See how many inquiries the agents answered and how many continued with the team.

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Report of conversations handled by AI agents

Platform

Information stays. The team keeps moving.

Reduce context rebuilding and manual entry with the history, summaries and information synced to the CRM.

  • History per customer
  • Bridge AI summaries
  • CRM sync

Features

Everything your team needs, in one tool.

Channels, teamwork, AI and data, connected in each customer's history.

Channels

  • WhatsAppCompany conversations with each customer, in a shared history.
  • WhatsApp callsMake and take WhatsApp calls from Bridge.
  • Voice callingPhone calls from Bridge, recorded in the history.
  • Voice notesSend and receive voice notes inside the conversation.
  • EmailCustomer emails stay in the same history.
  • GroupsGroups with customers and internal team groups.

Teamwork

  • TasksTasks and reminders linked to each customer.
  • WhatsApp FlowsForms inside WhatsApp to collect customer information.
  • Marketing campaignsWhatsApp sends to segmented audiences.

AI

  • Summaries of the whole relationshipBridge AI summarises each customer's conversations, calls and agreements.
  • AI that takes actionFrom creating a task to updating the pipeline stage.

Data

  • OData connectivityBring your data into Power BI, Tableau and other analytics tools.

Let's talk about making every relationship more profitable.

Let's review your sales follow-up, your customers' experience and the productivity opportunities with Bridge.

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